Wine Club Terms & Conditions
I. General There is no membership fee. AJA Vineyards Wine Club members commit to receiving at least three (3) shipments of AJA Vineyards wines per year. One (1) membership includes benefits for two (2) people. Members (or gift recipients) must be twenty-one (21) years of age or older and understand that upon delivery, an adult signature is required and packages will not be left at the door.
II. Membership and Benefits AJA Vineyards Wine Club members must be current US residents. AJA Vineyards does not ship to certain states. These states are subject to change. Visit our Shipping policy for up to date information. If a customer’s home state becomes a non-ship state, customers will be notified and their club membership and carts will be either terminated upon request or be made ready for pick up.
AJA Vineyards Wine Club members receive two (2) or three (3) wine shipments per year delivered to a home or business address of their choosing. Members receive discounts as stated on the Wine Club page, which may vary per club. Discounts extend to all additional purchases from the website e‑tailer and will be applied once the member is signed up with their credit card on file. The discount is granted to each account when entered in the promotion code box at the final stages of purchase.
Each account holds up to two (2) members. Other benefits include priority access to Wine Club Member events (i.e., cocktail parties, dinner parties, special tastings, etc.). Members must be active and in good standing to partake in membership benefits. Wine Club discounts and benefits are exclusive to the person(s) named on the account unless otherwise approved by an Owner.
III. Shipments AJA Vineyards Wine Club members must commit to two (2) or three (3) wine shipments of AJA Vineyards wines per year starting from the initial membership date. The initial date is the date on which a member signs up to be a part of the AJA Vineyards Wine Club.
A new member is considered active after signing up, creating an account, having an active credit card on file and after purchase of first shipment. Discounts will not apply until a member is considered active. AJA Vineyards only ships during the cooler months to avoid heat damage. Allocations will be made available or will be shipped out in April, October, and January.
For pick up allocations, customers must pick up their allocation no more than 90 days after the allocation release. If a customer does not pick up their wine club allocation within 90 days, the originally reserved wines may be restocked and substituted upon pick-up with selections of equal or lesser value.
IV. Costs Each shipment price is calculated based on the actual cost of content and freight, and automatically charged to the member’s credit card on file. Members understand they are responsible for all costs incurred if a wine shipment is returned to the winery, reshipped, or not picked up.
Wine allocations are customizable. Customization requests will be sent out one (1) month before the shipment. Customers will have 2 weeks to create customizations via their online accounts or by requesting changes in store. After credit cards are charged for shipments, customizations and changes will not be accepted.
V. Returning or Rerouting Packages Generally, three (3) delivery attempts will be made before a package is considered undeliverable and returned to the winery. When a package is returned (or rerouted to a new address), the member is charged a fee to cover incurred carrier charges.
Members are encouraged to avoid this situation by ensuring that Wine Club shipments are delivered to an address where someone over twenty‑one (21) years of age is available to sign, or by having it held at the carrier’s closest center for pickup.
If a delivery attempt is missed, the package can be rerouted to an alternate address via email to info@ajavineyards.comor by calling the Wine Club team at 310‑929‑7828.
VI. Billing AJA Vineyards Wine Club shipments are billed to each member’s credit card on file two (2) weeks prior to the shipment date. An email is sent prior to billing that announces the approximate day credit cards will be charged, as well as the planned ship date.
VII. Returns and Exchanges AJA Vineyards is unable to accept returns on wines included in Wine Club shipments due to legal constraints. Exchanges will be considered in the rare case of a flawed product or damage during shipping. If available, the damaged product will be replaced with the same wine. If not, it will be replaced with one of the same or similar value.
VIII. Membership Termination If a member is not in good standing, AJA Vineyards has the right to terminate membership at any point in the yearly cycle without notification.
IX. Membership Cancellation Members who have received at least three (3) shipments are able to cancel their subscription. If members choose to cancel Wine Club before three shipments have been sent out, they will be responsible for charges not paid on outstanding shipments, event RSVPs, and purchased items.
Requests for cancellation must be received at least thirty (30) days prior to the release of the upcoming shipment. Cancellation requests may be submitted via the club member’s online account or emailed to info@ajavineyards.com, or received by mail thirty (30) days prior to the upcoming shipment at:
1417‑C 2nd Street, Santa Monica, CA 90401.
